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How to Fix Samsung Goes Straight to Voicemail without Ringing

You’re not alone if you possess a Samsung phone and find yourself missing calls because it goes straight to voicemail without ringing. This vexing problem might have a variety of reasons, ranging from simple settings misconfigurations to more serious hardware issues. In this post, we will look at the most prevalent causes of this issue and give a step-by-step guidance on how to remedy it. So, if you’re weary of missing critical calls, try these troubleshooting procedures to get your phone to ring again.

How to Fix Samsung Goes Straight to Voicemail without Ringing
How to Fix Samsung Goes Straight to Voicemail without Ringing

What does it mean when a Samsung phone goes straight to voicemail?

Incoming calls bypass the phone’s ringtone and are directly sent to voicemail when your Samsung phone goes straight to voicemail. This occurs without the phone ringing, leaving you unaware of the incoming call until you receive a voicemail notification.

Common reasons for this problem

There are various possible causes for this problem with your Samsung phone. Some of the most common causes are network or signal troubles, call forwarding settings, outdated software, third-party app interference, SIM card issues, or even hardware breakdowns.

Steps for Troubleshooting

Step 1: Check network and signal strength

To begin, make sure your Samsung phone has a steady network connection and enough signal strength. Due to poor network coverage, calls may be routed to voicemail.

Step 2: Disable call forwarding settings

Examine your call forwarding settings and deactivate any setups that may be redirecting calls to voicemail.

Step 3: Restart the Samsung phone

A quick restart can frequently repair transitory issues that are creating the voicemail problem.

Step 4: Update the phone’s software

Ascertain that your Samsung phone is running the most recent software version. Software upgrades frequently include bug fixes and improvements that may remedy the issue.

Step 5: Reset the network settings

Resetting network settings can assist in resolving any network-related difficulties while preserving your personal data.

Step 6: Clear the phone app’s cache

Clearing the phone app’s cache can occasionally alleviate app-related issues that affect call functionalities.

Step 7: Check for third-party apps interference

Some third-party apps may disrupt call operations. Recognize and debug such applications.

Step 8: Examine the SIM card

Check the SIM card for physical damage and make that it is correctly inserted. A faulty SIM card might create communication issues.

Step 9: Look for hardware issues

If the problem persists, check your Samsung phone for any hardware concerns. If necessary, seek expert assistance.

Dealing with Carrier Specific Problems

Contact carrier customer support

If the problem appears to be connected to carrier services, contact customer care at your carrier for assistance.

Check for call barring or call forwarding from the carrier’s end

Your carrier might have certain call settings enabled that could be causing the voicemail problem. Verify and adjust these settings accordingly.

Preventing Future Incidents

Keep software updated

To stay ahead of any problems, keep your Samsung phone’s software up to date.

Be cautious with third-party apps

To avoid any conflicts, be vigilant about the third-party programs you install and make sure they come from reputable sources.


It’s inconvenient when a Samsung phone goes directly to voicemail without ringing, but it’s not an insurmountable issue. You can discover and address the root cause of the problem by following the troubleshooting procedures outlined in this article. Check your network settings, update your software, and be cautious of third-party programs. If the situation persists, you may need to contact your carrier or get expert help.


What should I do if none of the troubleshooting steps work?

If none of the methods work, call your carrier’s customer care or visit an authorized Samsung service facility for more assistance.

Why is my Samsung phone going straight to voicemail without ringing?

This might be due to a variety of factors, such as network troubles, call forwarding settings, software errors, third-party programs, or hardware issues.

Will resetting network settings delete my data?

Resetting your network settings will not erase your data. It will only restore default network configurations.

Can a damaged SIM card cause this issue?

Yes, a faulty SIM card can impair network access and cause calls to be sent to voicemail.

How can I update my Samsung phone’s software?

To update your Samsung phone’s software, go to Settings > Software Update > Download and Install updates.

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Phil Bretham

Phil, armed with a Bachelor's degree in Communications and a rich history as the owner of a popular smartphone blog, stands out in the tech journalism landscape. His extensive background equips him with the unique ability to demystify the latest mobile technologies and trends for a wide audience. Known for his engaging and accessible writing style, Phil has a talent for bringing clarity and insight to the rapidly evolving world of smartphones, helping readers stay informed and tech-savvy in an ever-changing digital age.

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