Press ESC to close

rue21 Credit Card Login, Rewards, Payment & Contact

Rue21, a household name in the retail industry, caters to young fashion enthusiasts with its contemporary styles. The rue21 REWARDS Credit Card amplifies the shopping experience by offering a range of enticing benefits. Here’s a detailed guide to navigating this card, its rewards, and more.

rue21 Credit Card Login Process

How to access your account online: To manage your rue21 REWARDS Credit Card account, visit or dial the Comenity Customer Care Center at 1-855-546-9546 (TDD/TTY 1-888-819-1918). If you’re facing login issues, ensure you’re using the correct credentials and consider clearing browser cache.

What to do if you’ve forgotten your login password: Click the ‘Forgot Password’ link on the login page for guidance on resetting your password.

YouTube video

Unlocking the Rewards: rue21 Credit Card Benefits

To qualify for a rue21 REWARDS Credit Card, individuals must:

  1. Be of legal age based on their region or state of residence.
  2. Possess an official tax identification number, like an SSN or SIN.
  3. Provide a physical address, which can be a street, rural route, or APO/FPO (P.O. Box addresses are not accepted).
  4. Hold a legitimate government-issued photo identification.

For every dollar spent at rue21 stores or on using your rue21 REWARDS Credit Card, you earn 15 points. Accumulate 500 points to get a $5 reward redeemable in-store or online.

Upon approval for the rue21 REWARDS Credit Card, you’ll receive an instant $10 discount on your purchase the same day. Note that this offer is for immediate use and cannot be saved for later.

When compared with other store cards, rue21 offers a lucrative reward system, giving substantial value back to its loyal customers.

Typically, points will be reflected in your account within 24-48 hours once earned. However, points are added after the order’s collection for purchases made online with in-store pickup. Occasionally, due to payment processing delays in our system, posting points for certain purchases might take additional time.

How to Pay with Your rue21 Credit Card

  • Online: Visit or use Comenity’s EasyPay without logging in at
  • Phone: Call (855) 564-9546 (TDD/TTY 888-819-1918).
  • Mail: Ensure your payment reaches before the billing due date by using the envelope provided with your paper statements.

Stay Connected: rue21 Credit Card Contact and Customer Service

Effective communication is the cornerstone of smooth financial management. Whether it’s about understanding the nuances of your credit card statement, addressing a billing error, or seeking clarity about the reward points system, getting in touch with the customer service team is essential. Rue21, understanding the importance of this, offers a comprehensive support system for its REWARDS Credit Cardholders.

1. Online Portal

For those comfortable with digital communication, rue21 has partnered with Comenity to provide a seamless online experience. By visiting, cardholders can access a range of services:

  • Account Overview: A quick glimpse of your current balance, available credit, and payment due date.
  • Statement Download: Access monthly statements, understand your expenses, and keep track of transactions.
  • Manage Personal Details: Update your mailing address, contact number, or email address to ensure uninterrupted communication.

2. Phone Support

Sometimes, direct conversation is the best way to solve a problem or get an answer. The Comenity Customer Care Center is equipped to handle all your queries related to the rue21 REWARDS Credit Card.

General Queries and Assistance: Dial 1-855-546-9546 to contact a customer service representative. Whether you have questions about your bill, need to report a suspicious transaction, or want to understand more about your card benefits, they’re here to help.

Support for the Hearing Impaired: Keeping inclusivity in mind, there’s a dedicated TDD/TTY line at 1-888-819-1918. This ensures that all customers receive the support they need regardless of their abilities.

3. Address Updates

It’s essential to update your address to receive monthly statements, notifications, and other card-related communications. Since the USA PATRIOT Act mandates credit applicants to provide a physical street address, remember that P.O. Box addresses aren’t accepted. If you need to update your address post account opening, it’s as simple as calling the Comenity Customer Care Center at the above-mentioned number.

In conclusion, whether you’re a digital native or prefer traditional communication, rue21 ensures you stay connected and supported throughout your credit card journey. Remember, a proactive approach in communication can save you from potential issues and ensure that you make the most of your rue21 REWARDS Credit Card benefits.

Application Process: How to Get Your Own rue21 Card

To be eligible to apply for a rue21 REWARDS Credit Card:

  1. You must be of legal age in your state or territory.
  2. Possess a valid, government-issued tax identification number like SSN or SIN.
  3. Have a valid government-issued photo ID.
  4. Provide a street, rural route, or APO/FPO mailing address (P.O. Box addresses are not accepted).

How to apply:

Applying for the rue21 credit card is hassle-free. Click ‘Apply’ on the rue21 website or, for an in-store experience, use the text-to-apply code at select rue21 locations. Choose the method that’s most convenient for you!

Essential Financial Details You Need to Know

Your card is accepted across all rue21 store locations and on You can find more details here.

Rewards and Points: Points start expiring 18 months from the date of earning, but from June 1, 2022, they’ll expire after 12 months. However, rue21 REWARDS will expire as per the date mentioned on them. Starting May 27, 2023, rewards will be valid for 60 days post-issuance.

In Case of Emergency: Reporting Lost or Stolen Cards

Experiencing the loss or theft of a credit card can be unsettling. Immediate action is vital to safeguard your finances. You can swiftly freeze your account by promptly contacting the Comenity Customer Care Center, halting any potential unauthorized transactions. The company’s dedicated team will guide you through the necessary procedures, protecting you against financial discrepancies. Shortly after, a replacement card will be dispatched to your registered address. Being proactive in such situations secures your finances and offers peace of mind in distressing times.

FAQs: rue21 Credit Card

How do I log in to my rue21 credit card account?

To log in to your rue21 credit card account, visit the official rue21 credit card portal. Click on the ‘Login’ button, then enter your username and password in the designated fields.

What rewards can I earn with my rue21 credit card?

With the rue21 credit card, you can earn points for every purchase made. These points can be redeemed for discounts, offers, and other exclusive benefits, enhancing your shopping experience at rue21.

How can I make a payment for my rue21 credit card?

Payments for the rue21 credit card can be made online via the rue21 credit card portal, through direct bank transfers, or by mailing a check to the provided address in your monthly statement.

What is the contact number for rue21 credit card customer service?

For any queries or assistance related to your rue21 credit card, you can contact the customer service team at the designated hotline number provided on the rue21 website or at the back of your card.

Are there any annual fees associated with the rue21 credit card?

The rue21 credit card typically does not charge any annual fees. However, reviewing the cardholder agreement or consulting customer service for specific details is advisable.

How do I apply for a rue21 credit card?

To apply for a rue21 credit card, visit the rue21 website and click the ‘Apply Now’ button. Follow the application process by filling out the required details.

What do I do if I’ve forgotten my rue21 credit card login password?

If you’ve forgotten your password, go to the rue21 credit card login page and click the ‘Forgot Password’ link. Follow the prompts to reset your password securely.

How many reward points do I earn for each dollar spent on the rue21 credit card?

For every dollar spent using the rue21 credit card, cardholders typically earn a certain number of points. The exact points-per-dollar ratio can vary, so check the rewards terms for specifics.

How do I report a lost or stolen rue21 credit card?

If your rue21 credit card is lost or stolen, immediately contact the rue21 credit card customer service hotline to report the incident and secure your account.

To Summarize the Above

The rue21 REWARDS Credit Card is more than just a payment tool; it’s a gateway to an enhanced shopping experience. Whether it’s managing your account, availing exclusive offers, or ensuring timely payments, every facet of this card has been designed with the modern shopper in mind. Stay stylish, save more, and shop smarter with rue21!

1 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 51 vote, average: 5.00 out of 5 (1 votes, average: 5.00 out of 5)
You need to be a registered member to rate this.

Niclas H.

Niclas, a Computer Science graduate, is a prominent tech expert specializing in smartphones. With a decade of experience, including roles as a software developer and technology consultant, he offers insightful industry trends and reviews on his popular tech blog, renowned for its comprehensive analysis and unbiased perspectives.

Leave a Reply

Your email address will not be published. Required fields are marked *