Giffgaff Customer Service Phone Number

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Customer Care Email & Phone Numbers

Emails
[email protected]
[email protected]
(Phone support hours: 24/7)

Customer Services Numbers
Not Available

Online Customer Services

Official Website: www.giffgaff.com
Customer Support Page: Click here
Twitter Handle: giffgaff | We’re up to good (@giffgaff)
Facebook Page: giffgaff (@giffgaffmobile)
Instagram Handle: giffgaff | We’re up to good (@giffgaffmobile)
YouTube Channel: giffgaff (@giffgaff)

Headquarters

About Giffgaff

Giffgaff is a mobile virtual network operator (MVNO) in the United Kingdom that operates on the O2 network. The network company was founded by Gav Thompson a former marketing executive for Telefónica UK and was launched on 25 November 2009.

At first, Giffgaff’s first commodity was a prepaid SIM card that provides all standard 2G and 3G mobile phone services and charging on a pay-as-you-go basis. Secondly, the company announced bundles of minutes, texts, and data, called “goodybags“.

Also, Giffgaff offers a range of mobile phone plans with no long-term contracts or credit checks, allowing customers to switch plans or leave the service at any time without penalty. Meanwhile, the plans include a mix of pay-as-you-go and monthly options, with data, minutes, and text allowances.

Furthermore, one of the unique aspects of Giffgaff is that it relies heavily on community support to provide customer service. This means, customers can ask questions and get help from other Giffgaff users through an online community forum, which is moderated by Giffgaff employees.

Giffgaff also offers a range of additional services, such as international roaming, mobile phone insurance, and phone recycling. Overall, Giffgaff is known for its flexibility and low-cost plans, making it a popular choice for budget-conscious mobile phone users in the UK.