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Union Bank Customer Care Line Lagos & WhatsApp Line

Are you a Union Bank customer based in Lagos and looking for a convenient way to get in touch with the bank’s customer care service? We have great news for you! Union Bank recently launched its customer care line in Lagos and also a WhatsApp line to make communication easier. In this blog post, we will discuss the various ways you can contact Union Bank’s customer care services as a Lagos-based customer.

Union Bank Customer Care Line Lagos And Whatsapp

The Union Bank Customer Care Line in Lagos is 01-2716816. You can also contact them through their WhatsApp line at +2349087356691.

Union Bank Official Social Media Pages

Here are the official social media pages of Union Bank:

  1. Facebook:
  2. Twitter:
  3. Instagram:
  4. LinkedIn:
  5. YouTube:

These pages can be used to get updates on Union Bank’s services, promotions, and other relevant information.

Union Bank customer care services

Customer care services are an integral part of banking, and Union Bank is committed to providing top-notch services to its customers. Whether you have a question about your account, a transaction issue, or any other banking-related problem, Union Bank customer care services are available to help you out.

Union Bank provides a range of customer care services that cater to the different needs of its customers. Here are some of the services you can expect from Union Bank:

1. Phone Banking:

Union Bank provides a dedicated customer care phone line that you can call at any time to get help with any banking issue. The phone banking service is available 24/7, and you can reach a Union Bank representative by dialing the numbers provided on their website.

2. Email Support:

If you prefer to communicate with Union Bank via email, you can send an email to their customer care team. The email addresses are also provided on their website, and you can expect a response within a reasonable time.

3. Live Chat:

Union Bank also provides a live chat service on their website where you can chat with a customer care representative. This service is convenient for customers who prefer to get help online and avoid phone calls.

4. Social Media Support:

Union Bank is also active on social media platforms like Twitter, Facebook, and Instagram. You can send them a message on any of these platforms and expect a response within a reasonable time.

Union Bank Email Addresses

Here are some Union Bank email addresses you can use for different inquiries:

  1. Customer Care: [email protected]
  2. Complaints: [email protected]
  3. Fraud: [email protected]
  4. Human Resources: [email protected]
  5. Investor Relations: [email protected]
  6. Media Enquiries: [email protected]
  7. Product Enquiries: [email protected]
  8. General Enquiries: [email protected]

Note that the response time and availability may vary depending on the nature of your inquiry and the email address used.

Union Bank Head Office Address in Lagos

The head office address of Union Bank in Lagos is:

Stallion Plaza, 36 Marina,

Lagos Island, Lagos, Nigeria.

Overview of Union Bank

Union Bank is one of the oldest and most reputable financial institutions in Nigeria. Founded in 1917, the bank has grown to become one of the leading players in the Nigerian banking sector, providing a wide range of banking products and services to individuals, small businesses, corporations, and public institutions. 

The bank operates with the goal of making banking simpler and smarter for its customers, offering innovative and flexible solutions to meet their evolving financial needs. Union Bank is committed to providing exceptional customer service, ensuring that customers receive prompt and efficient support whenever they need it. 

In this blog post, we will provide you with all the essential details about the Union Bank customer care line in Lagos, as well as their WhatsApp line.

Importance of customer care in banking

Customer care is crucial in any business, especially in the banking industry. As customers, we want to feel valued and supported in our financial decisions. The banking sector, being one of the most sensitive, requires a high level of trust and confidence between the customers and the service provider. 

Having an efficient customer care service ensures that the bank meets the needs of its customers. It builds trust and loyalty between the customer and the bank. When customers have issues or concerns, a prompt response from the customer care team helps to resolve their problems quickly. 

A happy customer is a satisfied customer, and satisfied customers are likely to recommend the bank to others, which helps the bank to grow its customer base.

The customer care team is also an essential part of the bank’s customer service strategy. They act as the first point of contact between the bank and the customers. 

Their role is to provide accurate information, assist customers in making financial decisions, and help to resolve any issues that may arise. The team’s communication skills and problem-solving abilities are crucial in ensuring customer satisfaction.

Furthermore, the importance of customer care in the banking industry cannot be overemphasized. It builds customer loyalty, helps to resolve customer issues quickly, and ensures customer satisfaction. As a customer, you should take advantage of the Union Bank Customer Care Line Lagos and WhatsApp Line to ensure that your banking needs are met efficiently.


Q: What are the working hours of Union Bank customer care?

A: Union Bank customer care representatives are available 24/7 to attend to customers.

Q: How can I reach Union Bank customer care?

A: You can reach Union Bank customer care through their customer care line in Lagos, WhatsApp line, email addresses, and official social media pages.

Q: Can I make a complaint through Union Bank’s customer care?

A: Yes, Union Bank customer care is available to receive complaints from customers and provide necessary assistance.

Q: How long does it take for Union Bank customer care to respond to complaints?

A: Union Bank customer care representatives usually respond to complaints within 24 hours of receipt.

Q: Is there a physical Union Bank customer care office?

A: Union Bank has customer care offices in various locations, including its head office in Lagos. However, it is recommended to first reach out through the available channels before visiting a physical office.


In conclusion, UBA is a leading financial institution in Africa with a presence in 20 African countries and three global financial centers. The bank provides a wide range of financial services to its customers including personal banking, corporate banking, investment banking, and asset management. 

UBA is committed to providing excellent customer service and has various customer care channels including phone lines, social media pages, and email addresses. The bank has also implemented innovative solutions such as the UBA mobile banking app to make banking easier for its customers. Overall, UBA is a reliable bank with a strong reputation for excellence in the financial industry.

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James T.

James, a distinguished alumnus of MIT, where he specialized in Computer Science and Communications Technology, has an impressive academic foundation that underpins his expertise. With over a decade in the industry, he deciphers complex technology into easy how-tos. Known for his keen insights, James is dedicated to helping readers navigate the rapidly evolving digital landscape.

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