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Shein Customer Service Contacts

This article contains basic information about Shein. Below you can find Shein’s customer service email address, phone number, social media accounts also their headquarters location.

Customer Service

Email: [email protected].

Official website: www.shein.com

Website contact address: www.shein.com/contact-us

Twitter Handle: @SHEIN_Official

Facebook Page: SHEIN

Instagram Handle: @sheinofficial

Twitter Handle: @SHEIN_Official

Head Office

7 Temasek Blvd,
#12-07, Singapore 038987

About Shein

Shein is a Chinese online fast-fashion and lifestyle e-retailer. Shein was launched in 2008 by an entrepreneur and search engine optimization marketing specialist called Chris Xu and its headquarters then was in Nanjing, China. Then, Shein’s original name was “SheinInside” which was later changed to “Shein” in 2015.

Shein operates globally and offers a wide range of products including dresses, tops, bottoms, swimwear, shoes, accessories, and more. The company is known for its affordability and fast-fashion business model, which is inspired by current fashion trends and quickly producing and selling similar items at low prices.

Shein sells really cheap quality clothing. A particular dress sold on Shein is estimated to costs as low as half the price of the same dress sold by Zara. On 17 May 2021, Shein became the highest shopping app downloaded on iOS and Android in the United States.

Who is the Founder of Shein?

Shein was founded by an entrepreneur and search engine optimization marketing specialist called Chris Xu in 2008.

Shein Payment Methods

It is very important to know the payment methods accepted by Shein before placing an order on Shein to avoid wasting your time placing orders to later discovering that all your available payment method is not accepted on the platform. Shein accepts several online payment methods for purchases, these methods include:

  1. Credit/debit cards (Visa, Mastercard, American Express, Discover)
  2. PayPal
  3. Coupon Code and Bonus Points
  4. After Pay
  5. Google Pay
  6. Venmo
  7. ZiP
 All the contacts and information in this article are gotten from Shein’s official website, social media, and customer feedback.
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Phil Bretham

Phil, armed with a Bachelor's degree in Communications and a rich history as the owner of a popular smartphone blog, stands out in the tech journalism landscape. His extensive background equips him with the unique ability to demystify the latest mobile technologies and trends for a wide audience. Known for his engaging and accessible writing style, Phil has a talent for bringing clarity and insight to the rapidly evolving world of smartphones, helping readers stay informed and tech-savvy in an ever-changing digital age.

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