Shein Customer Service Contacts
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Shein Customer Service Contacts

This article contains basic information about Shein. Below you can find Shein’s customer service email address, phone number, social media accounts also their headquarters location.

Customer Service

Email: [email protected].

Official website: www.shein.com

Website contact address: www.shein.com/contact-us

Twitter Handle: @SHEIN_Official

Facebook Page: SHEIN

Instagram Handle: @sheinofficial

Twitter Handle: @SHEIN_Official

Head Office

7 Temasek Blvd,
#12-07, Singapore 038987

About Shein

Shein is a Chinese online fast-fashion and lifestyle e-retailer. Shein was launched in 2008 by an entrepreneur and search engine optimization marketing specialist called Chris Xu and its headquarters then was in Nanjing, China. Then, Shein’s original name was “SheinInside” which was later changed to “Shein” in 2015.

Shein operates globally and offers a wide range of products including dresses, tops, bottoms, swimwear, shoes, accessories, and more. The company is known for its affordability and fast-fashion business model, which is inspired by current fashion trends and quickly producing and selling similar items at low prices.

Shein sells really cheap quality clothing. A particular dress sold on Shein is estimated to costs as low as half the price of the same dress sold by Zara. On 17 May 2021, Shein became the highest shopping app downloaded on iOS and Android in the United States.

Who is the Founder of Shein?

Shein was founded by an entrepreneur and search engine optimization marketing specialist called Chris Xu in 2008.

Shein Payment Methods

It is very important to know the payment methods accepted by Shein before placing an order on Shein to avoid wasting your time placing orders to later discovering that all your available payment method is not accepted on the platform. Shein accepts several online payment methods for purchases, these methods include:

  1. Credit/debit cards (Visa, Mastercard, American Express, Discover)
  2. PayPal
  3. Coupon Code and Bonus Points
  4. After Pay
  5. Google Pay
  6. Venmo
  7. ZiP
 All the contacts and information in this article are gotten from Shein’s official website, social media, and customer feedback.

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2 Comments

  1. Dobrý den mám problém byl mi odcizen telefon s tel cislem723155304 tím pádem mi nemůžete doručit zásilku. Mám nové číslo 721045047 a email je [email protected]. prosím o bližší info o mě zásilce diky

  2. Již delší dobu se přihlašuji k Sheinu a nakupuji prostřednictvím telefonu. Vždy bez problémů. Avšak v poslední době nelze se přihlásit telefonem (400 Request Hearder), t.j. nemohu sbírat body za přihlášení. Zásilky nelze sledovat (opět 400 Bad Request). Zároveň když chci uplatnit kupon, nelze použít kupon na který mám podle výše objednávky nárok, nýbrž se nastaví kupon ve výši 10% a nelze to změnit. Nezdá se mi to příliš seriozní. Za odpověď Vám děkuji.

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