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How To Fix iPhone 11 Pro stuck on a white Apple screen

Getting the new iPhone 11 Pro surely comes with lots of excitement. You will want to explore more which off course comes after settings up your new device. However, your joy might turn to a nightmare if your iPhone gets stuck on the white screen. If this happens, just bear in mind that you are not alone. Many folks have been experiencing the White screen issues on the new iPhone. Below, we will be working you step by step on how to fix it on your own without taking it to Apple genius bar.

iPhone 11 Pro stuck on a white Apple screen

Why The White Screen On Your iPhone 11 Pro?

Everything problem has a course, however, in this situation, it’s hard to figure out the course of white screen on the new iPhone 11. However, we can tell for sure that the issue is coming from the operating system. Most of the new iPhone 11 Pro preloaded with the iOS 13 is littered with some bugs. Apple even has to release iOS 13.1 just a few days after the iPhone 11 Pro came out. They claimed they this update will not only fix the battery drains issue on iOS 15 but will also fix many of the bugs.


So before you start using your iPhone, make sure you update to the latest iOS 13.1.1. During the set-up of your iPhone, you will be prompted with “Swipe up to upgrade.” which refers to upgrading the software on the device.  After the swiping up, the dreaded white screen with a black logo appears. The loading bar beneath the Apple logo will now fill up as the upgrade completes, for many user’s, it seems the upgrade will never get to %100.
Some people had already waited for a long time up to 18 hours just for the upgrade to complete. Below we will be showing you the best way to fix this.

How Do I Fix iPhone 11 Pro White Apple screen?

After your new iPhone get stuck, there will be no easy way to exit the White Apple screen. Even after forcing the iPhone to restart, it will start up on the same White screen. Apple recommends that you sit tight and wait for the upgrade to complete. However, there’s no guarantee that the update will hit 100% and we have found out that it’s easier to erase your iPhone.

To do this successful, you will need a computer that runs on iTunes or a Mac with macOS Catalina or later. Just follow the steps below to restore your new iPhone 11 Pro. Remember, after restoring your iPhone 11 Pro using DFU mode your iPhone will be running on the latest version.

How do I restore my iPhone 11 Pro using DFU mode?

Putting the new iPhone 11 Pro is not that easy though because even Apple technicians find it difficult to get. This is not to say you can’t do it or it’s only for the geek. With the right timing, you can get your iPhone 11 in DFU mode. When your iPhone is in DFU mode, the screen will now turn blank as though it’s powered off, but your computer will still detect it. You just have to keep trying until you put your iPhone in DFU mode.

Step 1: Connect your iPhone 11 Pro to a computer using the Lightning-to-USB Cable
Step 2: On the macOS Catalina, launch your Finder and select your iPhone from the sidebar. Those with iTunes should select their iPhone from the top-left.
Step 3: Open your iPhone and press the following buttons:
1: Press and release the Volume Up button.
2: Press and release the Volume Down button.
3: Then press the Side button for 10–15 seconds, until the screen turns black.
4: While holding the Side button, also press the Volume Down button for another 5 seconds.
5: Now keep holding the Volume Down button but release the Side button for another 10 seconds.

Step 4: Your computer should detect an iPhone in Recovery Mode but the screen on your iPhone will remain blank if it works.
Step 5: Now agree to Restore your device from your computer.

After the restore is complete, your iPhone 11 Pro will be like a new one again. Now you will have to follow the onscreen instructions to set-up or restore your backup.

If after following this method and your iPhone 11 Pro is stuck on white Apple screen, then it’s time to contact Apple support team for further assistance.

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James T.

James, a distinguished alumnus of MIT, where he specialized in Computer Science and Communications Technology, has an impressive academic foundation that underpins his expertise. With over a decade in the industry, he deciphers complex technology into easy how-tos. Known for his keen insights, James is dedicated to helping readers navigate the rapidly evolving digital landscape.

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