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Gems Customer Service Phone Number

Looking for where to get the Gems customer service phone number? Don’t worry, we will help you with not only the Gems customer care phone number but also, other necessary information that can help you contact Gems. Particularly, this post is for you, as it provides essential information that can help you reach Gems‘s customer service. Simply scroll down to see the basic contact information of Gems like their email address, phone number, social media accounts also their headquarters location.

Customer Care Email & Phone Numbers

[email protected]
[email protected]
[email protected]
[email protected]

Customer Services Numbers
General Enquiries(Fax): 086 100 4367
Call Centre: 086 000 4367
Emergency number: 080 044 4367
Healthcare Provider: 086 043 6777
Confidential HIV/AIDS: 086 043 6736
Confidential fraud hotline: 080 021 2202
ICT Department: 012 366 4618

Online Customer Services

Official Website:
Customer Support Page: Click here
Twitter Handle: Government Employees Medical Scheme (@GEMS_Number1)
Instagram Handle: Government Employees Medical Scheme (@gems_sa_official)
YouTube Channel: GEMS (@GEMSNumber1)


Vutomi House,
124 Mercy Avenue,
Menlyn Maine Precinct,
Waterkloof Glen, PRETORIA
South Africa

About Gems

The Government Employees Medical Scheme (GEMS) is a South African medical aid scheme that provides healthcare coverage for government employees and their dependents. It was established on 1 January 2005 and is currently one of the largest medical aid schemes in the country, with over 1.8 million members.

GEMS offers six excellent healthcare benefit options, which are; Tanzanite One, Beryl, Ruby, Emerald Value, Emerald, and Onyx. The major goal of GEM is to help public service employees and their families to get the best possible healthcare at the most affordable rate.

Furthermore, GEMS offers a range of healthcare benefits, including hospitalization, specialist consultations, chronic medication, and preventative care. Members can choose from a variety of plans that cater to their individual needs and budgets, with options for both in-hospital and out-of-hospital care.

One of the unique aspects of GEMS is its focus on preventative care and wellness programs. The scheme offers a range of health and wellness initiatives, such as health assessments, screenings, and educational programs, to help members stay healthy and prevent illness.

GEMS is also committed to providing affordable and accessible healthcare to its members. It offers a range of discounts and subsidies for low-income members, as well as support for those with chronic conditions.

Overall, GEMS is a well-established and reputable medical aid scheme that provides comprehensive healthcare coverage for government employees and their families. Its focus on preventative care and wellness programs sets it apart from many other medical aid schemes, and its commitment to affordability and accessibility ensures that its services are accessible to a wide range of South Africans.

Dr. Izak Jacobus Van Zyl is the Chief Executive Officer (CEO) of Gems.
All the contacts and information seen in this article are from the company’s official website, social media, and customer feedback.
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Phil Bretham

Phil, armed with a Bachelor's degree in Communications and a rich history as the owner of a popular smartphone blog, stands out in the tech journalism landscape. His extensive background equips him with the unique ability to demystify the latest mobile technologies and trends for a wide audience. Known for his engaging and accessible writing style, Phil has a talent for bringing clarity and insight to the rapidly evolving world of smartphones, helping readers stay informed and tech-savvy in an ever-changing digital age.

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